Privacy Policy

Last updated: July 2026

Who we are

This website is owned and operated by Flux Paint Co (Flux Painting Contractors). Our website address is https://fluxpaintco.co.za.

We are the responsible party for your personal information under South Africa’s Protection of Personal Information Act (POPIA). This policy explains what information we collect, why we collect it, and what rights you have.

If you have any questions about this policy or your personal information, contact us using the details at the end of this page.

What information we collect

We only collect the information we need to respond to you and run our business.

When you contact us through a form on this site, we collect the details you give us. This usually includes your name, email address, phone number, and any message or project details you send. We use this only to reply to you, prepare a quote, and carry out work you request.

When you message us on WhatsApp, we receive your phone number and the content of your message. This is handled by WhatsApp under its own privacy terms.

When you submit a form, we may also collect your IP address and browser information. This helps us detect and prevent spam and abuse.

When you visit the site, our analytics tools collect standard, mostly anonymous information such as the pages you view, roughly where you are located, and the device and browser you use. This helps us understand how people use the site and improve it.

We do not sell your personal information to anyone.

How we use your information

We use the information we collect to reply to your enquiries and prepare quotes, to carry out and manage the work you ask us to do, to keep records for our business, to protect the site from spam and abuse, and to improve how the website works.

Cookies

Cookies are small files stored on your device. This site uses them for two reasons.

Necessary cookies keep the site working properly, for example when you use a form or the WordPress login page. These contain no marketing data.

Analytics cookies help us measure how visitors use the site. You can control or delete cookies through your browser settings at any time. Blocking cookies may affect how some parts of the site work.

Analytics

We use Google Analytics to understand how visitors find and use our site. Google collects this information on our behalf. You can read Google’s privacy policy at https://policies.google.com/privacy.

Embedded content

Pages on this site may include embedded content such as maps, videos, or review widgets. Embedded content from other websites behaves as though you visited that website directly. These other sites may collect data about you, use cookies, and monitor your interaction with that content. We do not control how they use your data, so please review their privacy policies.

Who we share your data with

We share your information only where it is needed to run the site and our business.

This may include our website and email hosting providers, an automated spam detection service, and analytics providers such as Google. We may also share information where we are required to by law.

We do not sell or rent your personal information to third parties for marketing.

How long we keep your data

We keep your information only as long as we need it. Enquiry and quote details are kept for as long as needed to serve you and to meet our business, tax, and legal record-keeping obligations, then deleted. Analytics data is retained according to our analytics provider’s standard periods.

Your rights

Under POPIA you have the right to ask us what personal information we hold about you, to ask us to correct information that is wrong or out of date, to ask us to delete your information where we are not required to keep it, and to object to us using your information in certain ways.

To make any of these requests, contact us using the details below. We will respond within a reasonable time.

If you believe we have not handled your information properly, you have the right to complain to the Information Regulator of South Africa. You can reach them at enquiries@inforegulator.org.za or through their website at https://inforegulator.org.za.

How we protect your data

We take reasonable steps to keep your information safe and to prevent unauthorised access, loss, or misuse. No website can guarantee perfect security, but we work to protect your information and to fix any issues quickly.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page. Please check back occasionally so you are aware of any changes.

Contact us

If you have any questions about this policy or want to make a request about your personal information, contact us:

Flux Paint Co (Flux Painting Contractors) Email: fluxpaintco@gmail.com Phone: 073 342 3736 Website: www.fluxpaintco.co.za